This is in follow up to your recent tweet regarding our product
As a pharmaceutical company, we are required to inform the Food and Drug Administration of any adverse experiences associated with our products. Therefore, our Global Medical Safety department would like to learn additional information about your experience and hope you will contact us at firstname.lastname@example.org or at 1-800-526-7736.
Although pharmaceutical products offer enormous benefits to many patients, they also have certain risks that are described in the prescribing information to healthcare professionals. Because there are potential risks with any prescription product, you should discuss your concerns with your physician or healthcare provider.
Each person has a unique history that is best interpreted by his or her treating physician. Because the risks and benefits of any prescription medication must be evaluated in relation to this history, your physician is the person most qualified to determine the appropriate treatment for you and to discuss your questions and concerns.
Thank you for taking the time to inform us of your experience. If we may be of further assistance, please feel free to contact the Janssen Scientific Affairs, LLC Customer Communications Center at email@example.com or at 1-800-526-7736.
Customer Communications Center
Janssen Scientific Affairs, LLC