Contact Us

Thank you for your interest in contacting Janssen Pharmaceuticals, Inc. Please note that we can only provide information about products marketed within the United States, and must refer international inquiries to our affiliates.

Common Inquiries

The following are the most common inquiries to our Janssen Medical Information Center. Click on the links below to get more information and the best way to contact us.

Medical Information Center

Information for Patients

Janssen will be happy to answer any general product-related questions. However, we cannot recommend treatment or offer medical advice on personal health matters. If you have a question that relates to treatment of a personal medical condition, please contact your physician or healthcare professional, as this individual is most familiar with your specific medical condition and complete medical history.

If you require immediate assistance or wish to report a side effect or product complaint, Janssen Medical Information can be reached by phone at
1-800-JANSSEN (1-800-526-7736), 9:00 AM - 8:00 PM (ET), Monday through Friday & 9:00 AM - 5:00 PM (ET), Saturday and Sunday.

Information for Healthcare Professionals

JanssenMDTM is a mobile-friendly website providing Healthcare Professionals (HCPs) access to medical information for Janssen Pharmaceuticals products via a search option as well as contact options for the Janssen Medical Information Center to speak or email with a product expert.

Call: 1-800-JANSSEN (1-800-526-7736)

Submit a Request:  Email Medical Information


The site is for US healthcare professionals to provide online access to current, accurate, scientific information about our products. It is prepared by Janssen Medical Information and not intended for promotional purposes, nor for medical advice.

To report a possible adverse event or product quality complaint. please call us immediately at
1-800-JANSSEN (1-800-526-7736).


Contact Us by Postal Mail

If you prefer to correspond with us via regular mail, or have inquiries regarding vendor opportunities or marketing / product suggestions, please use the following address:

Janssen Healthcare Learning Center
1125 Trenton-Harbourton Road
P.O. Box 200
Titusville, NJ 08560

All vendor inquiries and marketing / product suggestions must be submitted by postal mail, or will not be considered.

Contact Us by Telephone

If you have any questions about the J&J Pharmaceutical Affiliate Corporate Integrity Agreement, please call 1-800-775-5514.